Privacy Policy

Last Updated: January 2026

Effective Date: January 1, 2026

1. Introduction

Jubiterra Agriculture Ltd ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services. By accessing and using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you provide directly to us, including:

  • Contact information (name, email address, phone number, mailing address)
  • Account information and credentials
  • Service inquiry details and project descriptions
  • Agricultural and soil analysis data
  • Payment and billing information
  • Communications, feedback, and survey responses
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage, including:

  • IP address and device identifiers
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring and exit pages
  • Click stream data
  • Cookies and similar tracking technologies
  • Approximate geographic location

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience, remember your preferences, and understand how you use our website. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Processing and fulfilling your requests and transactions
  • Sending transactional and service-related communications
  • Responding to your inquiries and customer support requests
  • Personalizing your experience and delivering customized content
  • Conducting marketing and promotional activities
  • Analyzing usage patterns and website performance
  • Detecting and preventing fraud or security incidents
  • Complying with legal obligations and enforcing agreements
  • Conducting research and developing new services

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Protection of vital interests
  • Legitimate business interests
  • Public task or official authority

5. Information Sharing and Disclosure

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including hosting providers, analytics platforms, email services, and payment processors. These providers are contractually obligated to use your information only as necessary to provide services to us.

5.2 Business Partners

With your consent, we may share information with business partners for joint marketing initiatives or service enhancements.

5.3 Legal Requirements

We may disclose your information when required by law, including in response to legal process, government requests, or to protect the rights, privacy, safety, or property of our Company, users, or the public.

5.4 Business Transfers

If Jubiterra Agriculture Ltd is involved in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding, your information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical, administrative, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, and destruction. These measures include encryption, secure servers, firewalls, and access controls.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You assume some risk in providing information to us.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, and comply with legal obligations. The retention period may vary depending on the type of information and the purposes for which we use it.

When information is no longer needed, we securely delete or anonymize it. You may request deletion of your information subject to certain legal exceptions.

8. Your Rights and Choices

8.1 Access and Portability

You have the right to access your personal information and receive a copy in a portable format. We will provide this information within 30 days of your request.

8.2 Correction and Deletion

You may request correction of inaccurate information or deletion of your personal information, subject to legal and contractual obligations. We will respond to deletion requests within 30 days.

8.3 Opt-Out

You may opt out of receiving marketing communications by clicking the unsubscribe link in our emails or contacting us directly. Opting out of marketing communications will not affect transactional or service-related communications.

8.4 Cookie Control

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

8.5 Do Not Track

Some browsers include a "Do Not Track" feature. Currently, there is no industry standard for recognizing Do Not Track signals, and we do not currently respond to such signals.

9. International Data Transfers

Jubiterra Agriculture Ltd is based in Canada. Your personal information may be transferred to, stored in, and processed in Canada and other countries where we or our service providers operate. These jurisdictions may have data protection laws that differ from your country of residence.

By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules. We will take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

For users between 13 and the age of majority in their jurisdiction, parental consent may be required. Parents or guardians may contact us to exercise rights on behalf of their children.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services before providing your information.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know, delete, opt-out of sale, and correct your personal information. To exercise these rights, please contact us using the information below.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date and posting the revised Privacy Policy on our website.

Your continued use of our services following the posting of revised Privacy Policy changes means you accept and agree to the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Jubiterra Agriculture Ltd

10180 101 St NW
Edmonton, AB T5J 3S4
Canada

Email: earth@jubiterra.bond

Phone: +1 780 423 5510

Company Registration:

VAT: 948210375 RT 0001

15. Data Protection Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the appropriate data protection authority in your jurisdiction.

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